New: Create an Account for Better Experience
We now offer user accounts! Create an account or sign in to manage all your bookings across hotels in one place.
Legacy Access for Existing Bookings
This page is for guests who already have existing reservations made before our new account system. Use your email and booking/invoice reference to access your reservation.
Access Your Existing Booking
What can I access?
- View your booking details
- Check reservation status
- View and pay invoices
- Download receipts
Quick Guide
Booking Number:
Usually starts with letters like "BK" followed by numbers (e.g., BK123456)
Invoice Number:
Typically just numbers (e.g., 12345)
Need Help?
Can't find your reference information?